Most Asked Questions
- Do you put any invoices/receipts/price-tags in the package?
- About Import Duties
- What's "harsh detergents"?
- Can I change the shipping address after ordering?
- Can I add items before my order is shipped?
- Can you put a gift message card?
- Do you accept PayPal payments?
- How can I change the billing address?
- Where are you located?
- Payment Options : How can I pay for my Purchase?
- Will I be charged customs fees?
- I want to cancel my order. What should I do?
- How can I change the currency of the product?
- The item I want is sold out. When will it be back in stock?
- How long does it take before my order gets shipped?
- Are there any physical stores?
- How much is the shipping fee?
- Do you ship internationally?
- Are the products made in Japan?