We pack your products carefully to ensure a trouble-free delivery of your goods.
We
regularly ship more than hundreds of packages per month, but only a few cause
problems.
We guarantee our products to arrive in perfect condition. If the items from your order are damaged during shipping, we are deeply sorry but please get in touch with our Concierge Team with a detailed photo of the damage within 30 days of your delivery. We will exchange or refund as soon as we can confirm.
Concierge Team: info@kutaniware.com